8 Whiteman Street,3006Melbourne

Crown Promenade Hotel offers spacious rooms with views of Port Phillip Bay or the city and Yarra River. Guests have access to a restaurant, bar, indoor swimming pool and fitness center.

• Last year, Aussie media reported that the Suncity Group junket was running an illegal ‘cash desk’ at its Crown Melbourne VIP room. The room was legally permitted to have only around AU$100k on.
• Under the new rules, Melbourne’s Crown casino is now allowed to host up to 1000 patrons, with table games like blackjack and baccarat set to restart on Wednesday when the venue officially reopens.

Each room at Crown Promenade Melbourne includes a luxury private bathroom, 42-inch flat-screen TV with cable channels and a minibar. High-speed Wi-Fi access is available.

Live a little brighter at Crown Casino with our VIP Gaming Rooms. Crown Resorts wishes to advise that our Casino at Crown Perth will be temporarily closed until further notice.

Guests can work out in the fully-equipped fitness center or relax next to the indoor swimming pool with views of the city skyline. Steam rooms and a masseuse are also available.

Mesh Restaurant offers stylish modern cuisine in elegant surroundings. Tonic Bar has an outdoor terrace and serves cocktails.

Located in Melbourne's vibrant Southbank entertainment precinct, Crown Promenade has direct access to the Crown Casino and Entertainment Complex, offering world-class restaurants, bars and shopping.

Rooms: 8

Facilities of Crown Promenade Melbourne

Food & Drink

• Restaurant
• Room service

• Bar

• Breakfast in the room

Pool and Spa

• Sauna
• Fitness center
• Spa

• Massage
• Hot tub/Jacuzzi

• Indoor pool
• Indoor pool (year-round)
• Swimming pool

Transportation

• Car rental

Front Desk Services

• 24-hour front desk
• Newspapers
• Express check-in/out

• Currency exchange
• Tour desk

• Baggage storage
• ATM on site

Common Areas

• Terrace

Entertainment & Family Services

• Casino

Cleaning Services

• Laundry
• Dry cleaning

• Ironing service

• Daily housekeeping

Business Facilities

• Meeting/Banquet facilities
• Business center

• Fax/Photocopying

Shops

• Hair/Beauty salon

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms

• VIP room facilities
• Honeymoon suite

• Elevator
• Heating
• Air conditioning

Safety & security

• Safe

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed
• Hand sanitizer in guest accommodation and common areas

• Process in place to check health of guests
• First aid kits available

• Access to healthcare professionals
• Thermometers for guests provided by property
• Face masks for guests available

Physical distancing

• Contactless check-in/out
• Cashless payment available

• Physical distancing rules followed

• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus
• Linens, towels, and laundry washed in accordance with local authority guidelines
• Guest accommodation disinfected between stays

• Guest accommodation sealed after cleaning
• Property cleaned by professional cleaning companies

• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses, and other tableware sanitized

• Breakfast to-go containers
• Delivered food covered securely

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Public parking is available on site (reservation is not needed) and costs AUD 44 per day.

Policies of Crown Promenade Melbourne

These are general hotel policies for Crown Promenade Melbourne. As they may vary per room type, please also check the room conditions.

Crown Casino Melbourne Vip Rooms On The Beach

Check-in

From 14:00 hours

Check-out

Until 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Free!Up to three children under 18 years stay free of charge when using existing beds.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 4.

There is no capacity for cribs in the room.

Pets

Pets are not allowed.

Accepted credit cards

• Mastercard
• Visa
• Debit card
• UnionPay credit card
• Eftpos
• JCB
• Diners Club
• American Express

The property reserves the right to pre-authorize credit cards prior to arrival.

Important Information

Please note that full payment is required upon arrival. An additional $100 bond per night is also required.
Please note that there is a 1.2% charge when you pay with a credit card.
Please note that check in is only available for guests over 18 years of age. Guests under the age of 18 must be accompanied by a parent or an official guardian. You must show a valid photo ID and credit card upon check-in. This photo ID must be in the same name as the guest's name on the booking confirmation.
Please note that Crown Promenade Melbourne requires an AUD 100 credit card pre-authorization or AUD 200 cash deposit upon check in to cover any incidental charges.

1 - 5 Spencer Street,3008Melbourne

Crowne Plaza Melbourne is located on the banks of the Yarra River opposite Melbourne Convention and Exhibition Center and Crown Casino, just 5 minutes' drive from the central business district. It features a fitness center, a bar and a restaurant.

This 4.5-star hotel offers a range of guest rooms and suites, many with breathtaking views of the Yarra River , City Skyline and the Bay. Each room at Crowne Plaza Melbourne features large windows, a work desk with free WiFi access, complimentary Vittoria coffee machines, bathrobes and 42-inch LCD TV.

The hotel features three restaurant and bar facilities, all newly opened in February 2020 as well as a delicious room service menu. Staff at the 24-hour reception desk can arrange dry cleaning services and city tours.

Located withing the free Tram zone, with a stop only 21 m from the hotel. Southern Cross Station is just a 5-minute walk from the Crowne Plaza Melbourne. It is within walking distance of Southbank, Docklands and Yarra precincts.

Rooms: 10

Hotel Chain: Crowne Plaza Hotels & Resorts

Facilities of Crowne Plaza Melbourne

General

• WiFi in all areas

Activities

• Bike tours

• Happy hour

Food & Drink

• Restaurant
• Room service
• Bar

• Breakfast in the room
• Snack bar

• Special diet meals (on request)
• Kids' meals

Pool and Spa

• Fitness center
• Outdoor pool
• Outdoor pool (year-round)

• Rooftop pool
• Pool/Beach towels

• Swimming pool

Front Desk Services

• 24-hour front desk
• Newspapers
• Tour desk

• Ticket service
• Baggage storage

• Concierge
• Private check-in/out

Common Areas

• Sun deck

• Shared lounge/TV area

Entertainment & Family Services

• Babysitting/Child services

Cleaning Services

• Dry cleaning
• Ironing service

• Suit press

• Daily housekeeping

Business Facilities

• Meeting/Banquet facilities

• Fax/Photocopying

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• VIP room facilities

• Honeymoon suite
• Elevator
• Soundproof rooms

• Heating
• Smoke-free property
• Air conditioning
• Designated smoking area

Safety & security

• Safe
• 24-hour security
• Security alarm

• Smoke alarms
• CCTV in common areas

• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed
• Hand sanitizer in guest accommodation and common areas

• Process in place to check health of guests
• First aid kits available

• Thermometers for guests provided by property
• Face masks for guests available

Physical distancing

• Contactless check-in/out
• Cashless payment available

• Physical distancing rules followed

• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus
• Linens, towels, and laundry washed in accordance with local authority guidelines

• Guest accommodation disinfected between stays

• Guest accommodation sealed after cleaning
• Property cleaned by professional cleaning companies

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses, and other tableware sanitized

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is available at a location nearby (reservation is not needed) and charges apply.

Policies of Crowne Plaza Melbourne

These are general hotel policies for Crowne Plaza Melbourne. As they may vary per room type, please also check the room conditions.

Check-in

From 14:00 hours

Check-out

Until 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Free!Up to two children under 18 years stay free of charge when using existing beds.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 3.

There is no capacity for cribs in the room.

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Accepted credit cards

• Mastercard
• Visa
• Eftpos
• JCB
• Diners Club
• American Express

The property reserves the right to pre-authorize credit cards prior to arrival.

Important Information

Crown Casino Melbourne Vip Rooms Resort

For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests.
Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.
Self-parking is available at Care Car Parking on Siddeley Street, Docklands for $17 per entrance or $17 per 24 hours for hotel guests.

Crown Casino Melbourne Vip Rooms Hotel